Terms and Conditions of Use

Sebastian Gunawan commits itself to ensuring, to the best of its ability, that the information posted on this site is correct and up-to-date. SEBASTIAN GUNAWAN reserves the right to correct the site's content at any time and without warning. However, SEBASTIAN GUNAWAN cannot guarantee the correctness, precision, thoroughness or completeness of the information available on this site.

As a result, SEBASTIAN GUNAWAN declines responsibility: 

• for any site interruption;
• for any bugs; 
• for any errors or omissions contained in the information available on the site,
• for any and all damage resulting from a third party's fraudulent intrusion which causes modifications to the information contained on the site;
• from any direct or indirect damage, whatever its cause or causes, nature, origins or consequences. This includes costs resulting from the purchase of goods on the site, profit, client and data losses or any other loss of material goods arising from anyone's access or failed access to the website, or any credit granted to information coming directly or indirectly from the site.

Privacy Policy

Identifiable personal information is collected when users voluntarily register with the Site or contact SEBASTIAN GUNAWAN via the Site in order to receive newsletters, new product launch information, special events information or to answer surveys, enter contests and receive notices of other promotional opportunities. SEBASTIAN GUNAWAN may also use the information you provide to create a personal customer profile in order to let you know of products, services or events that may be of special interest to you. Subject to the following paragraph, SEBASTIAN GUNAWAN will neither disclose nor sell any information about you to a party unaffiliated or unrelated to SEBASTIAN GUNAWAN except (i) to comply with applicable laws, regulations, subpoenas or court orders or otherwise respond to government inquiries, (ii) protect the rights or property of SEBASTIAN GUNAWAN or its affiliated or related entities or (iii) if SEBASTIAN GUNAWAN reasonably believes that you have used information from the Site in order to commit unlawful acts or acts that may endanger the health and/or safety of the public. SEBASTIAN GUNAWAN may appoint third party service providers to administer and/or operate certain functions or services relating to this Site or SEBASTIAN GUNAWAN's operations and businesses, the proper performance of which may require a transfer of the information submitted by you. Any such transfer shall be under strict confidentiality and security obligations and for the sole purpose of the performance of those obligations. If you sign up to receive information from SEBASTIAN GUNAWAN but later decide that you no longer want to receive such, you may contact SEBASTIAN GUNAWAN at any time to cancel any option.

Terms of Payment

Currently we receive payment via bank transfer only. Customer has to confirm the payment within 2 x 24 hours after placing order. To make payment please transfer to:

BCA
PT Dona Atelier
4193017242

Shipping

• All shipment to Indonesian address will be shipped via JNE
• Order will be shipped maximum 2 x 24 hours (in working days) after payment confirmation
• Order deliveries will be done from Monday – Saturday, except for public holidays
• Regular delivery in Indonesia may take 3 – 5 working days

Return and Exchange

All sales are final. We don’t and won’t accommodate refund.

Exchange is only eligible for:

1. Incorrect Items
2. Defective Items
3. Size Exchange

• Shipping fees for return and exchange regarding incorrect and defective items will be our responsibility, please send the shipping receipt to management@sebastiangunawan.com. Customer is responsible for all shipping fee regarding size exchange

• All returns and exchanges have to be communicated to us within 3 working days of receiving the order. Please contact us at management@sebastiangunawan.com to start the return and exchange process.

• We will reply all inquiries within our working hours Monday – Saturday (09.00 – 15.00 UCT+7)

• Products must be in brand new condition, unworn, unwashed with hangtags attached and untampered

• We will do exchange for the exact item (same design and colour) that you order. In the event the mentioned item is no longer available, exchange can be done with a different design with same price or we can provide you store credit for your next online purchase from www.sebastiangunawan.com

• Please take note that measurements may vary 1 – 2 cm due to manufacturing processes and true colour of the item may not depicted exactly in picture of product. The mentioned aspects are not considered defect hence not eligible for returns. 

SEBASTIAN GUNAWAN Property rights 


The site as well as all software used in connection with the site may contain confidential information or information protected by existing intellectual property right legislation or any other law. Hence, unless otherwise indicated, intellectual property rights relating to documents contained on the site and to each of the elements created for the site are the exclusive property of SEBASTIAN GUNAWAN, given that SEBASTIAN GUNAWAN did not grant any license nor any other right except that of consultation to Internet users. In particular, trademarks and other intellectual property rights mentioned on the site are owned by the respective entities of the SEBASTIAN GUNAWAN Group. The reproduction of all documents published on the site is authorized solely for personal and private use. All reproductions and all use of photocopies for other purposes are explicitly forbidden. In terms of software, it is forbidden to copy, modify, create a derived work, reverse engineer its conception or assembly - or attempt, in any way, to find the source code (except when this is allowed by law), to sell, to grant, to sublicense, to modify or to transfer the software's property rights. It is also forbidden to modify the software or to use a modified version of the software, particularly but not exclusively in order to obtain unauthorized access to the service - or to access the website through another interface other than that provided by SEBASTIAN GUNAWAN.